Privacy Policy

1. Introduction

Welcome to AetherCDN ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud delivery network services and website.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, company details)
• Payment and billing information
• Communication preferences
• Support requests and correspondence

2.2 Automatically Collected Information

• Usage data and analytics
• Log files and access patterns
• Device and browser information
• IP addresses and location data
• Performance metrics and cache statistics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our CDN services
• Processing payments and managing accounts
• Improving service performance and reliability
• Providing customer support
• Sending service updates and notifications
• Analyzing usage patterns for optimization
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Consent: When you have given explicit consent for sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@aeticdn.net
• Address: AetherCDN Privacy Office